Privacy Policy

Last Updated 21/2/23

Your use of our Services is subject to the Terms and Conditions of Access and Use. By using the Services, you acknowledge the terms and practices described in this Privacy Policy. If you are not happy with the terms and practices described in this Privacy Policy, please do not use the Services or provide us with any Personal Information (as defined below).

For purposes of this Privacy Policy, unless otherwise required by applicable law, “Personal Information” means any information that identifies, relates to, describes, or is reasonably capable of being associated, linked or linkable with a particular individual or household, including any information that is subject to applicable data protection laws.

We, and our third-party service providers, may de-identify and anonymize Personal Information and create anonymous and aggregated data sets and reports to assess, improve and develop our business, products and Services, prepare benchmarking reports on our industry and/or for other research, marketing and analytics purposes. This data is not Personal Information.

If you submit any Personal Information relating to other people to us, you represent that you have the authority to do so and have informed that other person about the contents of this Policy.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, address, email); payment details (including credit/debit card information), comments, feedback and product reviews.

When do we collect customer information?

When you sign-up to our mailing list and/or conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect customer information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate our services.
To provide our users with ongoing customer assistance and technical support.
To be able to contact our users with general or personalized service-related notices and promotional messages.
To create statistical data which we may use to provide and improve our services.
To comply with legislations.

We also use cookies.

We use cookies on our website, along with our third-party service providers to enable certain functionality, security, fraud detection and prevention, as well as to collect usage information about our Site, the emails that we send and to personalize content. Please see our Cookie Policy for details.

How do we store, share and use customer information?

Huck Gnar is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by Huck Gnar adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Unfortunately, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will not occur. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our Services cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

We urge you to take steps to keep your Personal Information safe, such as choosing a strong password and logging out of your User Account and closing your web browser when finished using the Services.

We do not pass your personal data to anyone else, except to suppliers that are a necessary part of the order/service process (e.g. payment processors, couriers, e-mail newsletter provider), to any successors in title to our business, or if required to do so by law.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, national legislation, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We will retain Personal Information as long as necessary for the fulfilment of the purposes contained in this Privacy Policy including to provide you with services, communications, information you have requested, access to the website, to document our business relationship with you, to resolve disputes, and enforce our agreements. Some Personal Information may be retained for longer periods as required by law, contract, or auditing requirements. As soon as it is reasonable to assume your Personal Information is no longer needed or required, we will cease to retain your Personal Information, or remove the means by which the data can be associated with you.

How can customers edit their details, or withdraw consent?

If you would like to: access, correct, amend any personal information we have about you, or you don’t want us to process your data anymore you are invited to contact us at info@huckgnar.com

Privacy Policy updates.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.